terms and conditions of using sabrinaszablewska.com website
1. GENERAL INFORMATION, DEFINITIONS
- These regulations set out the rules for the use of the sabrinaszablewska.com website operated by ABI GROUP SABRINA SZABLEWSKA based in 62-070 Dąbrowa, ul. Sosnowe Zacisze 4, NIP: 7891540060, REGON: 300979871, e-mail: sabrina@sabrinaszablewska.com and use the products available there.
- Terms used in these regulations have the following meanings:
- Customer – a natural person with full legal capacity, a legal person or an organizational unit without legal personality, placing Orders and purchasing Products on the Website;
- Product – physical (tangible) products, electronic products (digital content) available in the Store;
- Regulations – these regulations, available at https://sabrinaszablewska.com/regulamin;
- Service – Internet service available at akademiastron.pl, through which the Customer places Orders for the purchase of Products and from using which he receives access to Products;
- Contract – a contract for the sale of Products concluded between the Owner and the Customer using the Website;
- The owner of – ABI GROUP SABRINA SZABLEWSKA with headquarters in 62-070 Dąbrowa, ul. Sosnowe Zacisze 4, NIP: 7891540060, REGON: 300979871, represented by Sabrina Szablewska conducting sales through the Service;
- Order – the Customer’s statement of intent to conclude the Agreement, which constitutes an offer to conclude the Agreement, specifying in particular the type and quantity of the Product.
- Materials used for presentation of products, i.e.: photos, descriptions and others are part of the Website, are the property of its Owner and are protected by copyright. It is forbidden to use them for commercial purposes or presentation in any media without the permission of the Owner.
- Prices located next to the Products are expressed in Polish zloty and are given in gross values, including value added tax (VAT).
2. USE OF THE SERVICE
- In order to place an Order on the Website, the Customer must select the Products by taking subsequent technical steps based on the messages displayed to the Customer and the information contained on the Website.
- The customer in order to purchase the Products collects them to the so-called. basket. The shopping cart is an element of the Service, where the Customer transfers the Products he/she intends to purchase. The customer can at any time view the contents of the shopping cart, add or remove Products, and immediately proceed to the process of placing an Order.
- In the course of the Ordering process, the Customer specifies the details of the Order such as: billing details, e-mail address for shipping the Product, payment method and others.
- The customer in the course of the Order process can register. Registration may be necessary for subsequent use of Products available directly on the Site.
- The Customer’s registration on the Website allows the Website’s database to store the Customer’s personal data and the history of the Customer’s Orders, and allows access to Electronic Products.
- During registration, the customer is required to provide a unique password known only to himself. The process of registration and placing Orders is encrypted with the appropriate protocol.
- The customer is responsible for not sharing his/her password with third parties and bears all possible financial and legal consequences of such sharing.
3. PLACING AN ORDER
- Orders for Products are accepted only electronically by placing an Order using the Service’s website or by emailing sabrina@sabrinaszablewska.com .
- The prerequisite for placing an Order is the correct completion of the Order form. An order with an incorrectly completed form may not be processed.
- When filling out the form, the Customer is required to provide correct personal information, e-mail address, contact phone number, billing information, home address and e-mail address for shipping the Product.
- The provided e-mail address and contact phone number may be used only for contact in the process of order processing, unless the customer agrees to be contacted for other purposes (e.g. newsletter).
- The Buyer will be informed before accepting the Order:
- The main features of the Product,
- the total price or remuneration for the Product, including taxes, as well as any fees for delivery of the Product and other costs,
- The possibility of withdrawal from the contract.
- The customer expresses his will to conclude the Agreement by pressing the “Buy and pay” button or equivalent.
- Placing an order is not equivalent to concluding a Contract, but constitutes an offer to conclude such a contract.
- The contract is concluded when the Owner accepts the Order for processing, of which the Customer is informed by e-mail confirming the purchase.
- The execution of the Agreement begins when the transfer is credited to the Owner’s bank account or by another payment operator.
- A limited number of Products may be designated for promotional sales and sales. Orders are processed according to the order of receipt of confirmed orders for these Products.
4. PRICES, PAYMENT AND DELIVERY
- All prices of the Products are given in Polish zloty and include VAT. The price given next to each Product is binding at the moment of placing an order by the Customer. The Owner reserves the right to change prices of Products on the Website, introduce new Products to the Website, carry out and cancel promotional actions on the Website, use unique promotional codes available outside the Website. The above entitlement does not affect the prices of Products in orders placed before the effective date of the price change or promotional actions. The price listed next to each Product is binding at the time the Order is placed.
- Each purchase made by the customer is accompanied by a proof of purchase: a receipt or invoice sent electronically.
- The customer can make payment for the purchased Products in the following ways:
- By wire transfer through the Przelewy24 system
- Blik
- Payments are handled by:
- the company PayPro SA, ul. Pastelowa 8, 60-198 Poznań, NIP: 779-236-98-87, REGON: 301345068
- PayU S.A., headquartered in Poznań at ul. Grunwaldzka 182, 60-166 Poznań, NIP: 7792308495 REGON: 300523444, KRS: 0000274399.
- Orders for Electronic Products are fulfilled upon receipt of payment by shipping the Product or instructions to use the Product in email. The Product is shipped immediately upon receipt of payment, up to 24 hours after receipt of payment.
- Delivery of Digital Products is free of charge, maximum service delivery time no later than within 30 working days after receipt of payment.
- Delivery of Physical Products shall be made in the manner selected by the Customer in the course of placing the Order. The cost of delivery is given to the Customer after the selection of Products and after the selection of the method of payment.
- Shipping of Physical Products shall be carried out immediately upon receipt of payment, no later than 10 working days after receipt of payment. The delivery time of the delivery service provider shall be added to the delivery time of the Physical Products. The time of delivery, its cost and the delivery service provider will be specified in the course of placing the Order.
- Delivery of Physical Products takes place only in the territory of Poland.
5. RIGHT OF WITHDRAWAL
- The customer may resign by withdrawal from the Product or service purchased from the Service within 14 days from the date of purchase in accordance with the Law on Consumer Rights OJ 2014, item 827. This entitlement arises from Article 24 of this Law.
- The Customer declares that receiving login credentials, and starting to use the portal after logging in to the program/course and/or downloading files, and/or starting to play videos in the owner’s portal is tantamount to the start of the provision of the Service/Product/Program/Course, and I am not entitled to a 14-day withdrawal from the Product or Service Agreement pursuant to Art. 38 vv. Law.
- In the event of withdrawal, the Owner will review the documented program/course and within 14 days inform the Client of its recognition or rejection.
- In the case of withdrawal from the Agreement concluded at a distance, the Agreement is considered not concluded.
- The owner guarantees a refund of the price and costs paid by the customer.
- The customer shall be liable for any diminution in the value of the item resulting from use beyond what is necessary to ascertain the nature, characteristics and functioning of the item.
- All refunds will be paid by the Owner no later than 14 days after receipt of the statement of withdrawal from the contract by the same method of payment used by the Customer, unless the Customer has agreed to a different method of return. No additional costs are associated with the refund.
6. LIABILITY FOR DEFECTS
- The Owner is obliged to provide the Product free of defects.
- Digital content including courses and training is delivered “as is.”
- If the Product received is defective in any way, the Customer may exercise the warranty for defects against the Owner under the terms of the Civil Code.
- In the event of a defect in the Product, the Customer has the right to file a complaint. The entitlement is within two years from the date of delivery of the Product.
- In order to take advantage of the warranty, a complaint must be filed specifying the nature of the defect and including a specific demand.
- The owner will respond to the customer’s request immediately, no later than within 14 days, counting from the date of receipt from the customer of the advertised product together with the letter of complaint.
- The customer will be informed of the outcome of the complaint in the same manner in which he sent the complaint.
- If the complaint is accepted, the Product defect will be corrected or the Customer will receive a new Product. If this is not possible (for example, due to the exhaustion of the limit of places), the Owner of the Service will refund the equivalent price of the Product or reduce the price.
7. TECHNICAL REQUIREMENTS, FUNCTIONALITY AND INTEROPERABILITY OF DIGITAL CONTENT, PROVISION OF ELECTRONIC SERVICES
- The Owner provides an electronic service to Customer to enable the conclusion of an agreement for the supply of electronic and physical Products and the use of certain electronic Products.
- It is not necessary to have an account on the Website to conclude the Agreement, but it may be necessary to use certain Electronic Products.
- The service of access to the functionality of the Website is provided free of charge. Acquisition of Products available on the Website is done for a fee.
- In order to place an order and use the functionality of the Website, as well as to use the Electronic Products, it is necessary:
- having an active e-mail account (for making purchases on the Website),
- Web browser incorporating current updates with JavaScript enabled,
- cookies enabled in your browser,
- Internet access,
- Installing applications that allow you to read PDF files,
- The ability to play video content (to use certain Electronic Products).
- The Customer has the right to file a complaint regarding the operation of the Service by sending an email to sabrina@sabrinaszablewska.com or by mail to the Owner’s address.
- A response to the complaint will be sent within 14 days of receipt to the address specified in the complaint.
8. PERSONAL DATA AND COOKIES
- Detailed rules for the processing of personal data and the use of cookies are described in Privacy Policy [https://sabrinaszablewska .com/polityka-prywatnosci /].
9. COPYRIGHT
- The Owner indicates that all Products available on the Website are protected by copyright.
- It is forbidden to copy the Products and to record them in any other form, to further disseminate them and to make the content available on the Website available to the public, with the exception of performing the above within the framework of the allowed by the law so-called “publicity”. citation rights.
- Any further dissemination of the content of the Products without the permission of the creator of the Products constitutes copyright infringement and may result in civil and criminal liability.
- The Owner is not responsible for the use of the acquired knowledge available in the Products, and the Owner does not make any guarantees as to the economic effect of the Customer’s use of the information obtained in the course of using them.
10. FINAL PROVISIONS
- For the avoidance of doubt, it is stated that none of the provisions of these Regulations limit the rights of the consumer under the provisions of the law in force on the territory of the Republic of Poland. In case of the existence of a provision of this nature, the provisions of the law in force on the territory of the Republic of Poland, in particular the Civil Code and the Law on Consumer Rights, apply .
- Settlement of any disputes arising between the Owner and the Customer, who is a consumer, shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure, with the Owner allowing mediation proceedings. The consumer is entitled to apply to the permanent amicable consumer court operating at the Trade Inspection or to the provincial inspector of the Trade Inspection, and may obtain free assistance in resolving a dispute between a consumer customer and the Owner, using free assistance from the district (city) consumer ombudsman.
- Consumers can also use the ODR platform, which is available at. http://ec.europa.eu/consumers/odr. The platform serves to resolve disputes between consumers and businesses seeking out-of-court settlement of disputes regarding contractual obligations arising from an online sales contract or service contract.
- Settlement of any disputes arising between the Owner and the Customer, who is not a consumer, shall be submitted to the court having jurisdiction over the seat of the Service.
- These Regulations are effective as of August 1, 2019.
- The owner reserves the right to change the Terms and Conditions. Any changes to the Terms and Conditions shall come into force on the date indicated by the Service. Orders placed before the effective date of the amendments to these Regulations shall be fulfilled on the basis of the provisions in effect on the date of the order.
Date of last update 03.11.2023